Shipping Policy

Thank you for shopping with Vallurehair. We are committed to delivering your orders quickly and efficiently. Please review our shipping policy below to understand how we process and ship your orders. 

Order Processing: 

Orders are processed within 3-5 Business Days after receiving payment confirmation. Please allow additional time as processing time may vary during busy periods. 

Shipping Rates and Delivery Time:

Canadian Shipping Options: Orders shipped within Canada, we offer following options:

  • Standard Shipping: Estimated delivery time: 3-7 Business Days. The shipping rate is calculated at checkout based on your location.
  • Express Shipping: Estimated delivery time: 1-3 Business Days.  Additional charges apply.

United States Shipping Options: Orders shipped to the United States, we offer the following options:

  • Standard Shipping: Estimated delivery time: 4-8 Business Days. The shipping rate is calculated at checkout based on your location.
  • Express Shipping: Estimated delivery time: 2-3 Business Days.  Additional Charges Apply. 

International Shipping: 

  • Standard Shipping:  Delivery Time: 6-12 Business Days.The shipping rate is calculated at checkout based on your location.
  • Express Shipping: Delivery Time: 4-7 Business Days. Additional Charges Apply. 

Custom Duty & Taxes

Orders may be subject to duty and taxes upon arrival in the destination country. The customer is responsible for any applicable fees. 

Shipping Issues: 

Address Accuracy: Please ensure your shipping address is accurate and complete when placing an order. We are not responsible for delays or non-delivery due to incorrect address information. If you realise you’ve made a mistake in your address, please contact us immediately to correct it before your order ships. Once an order has been shipped, we are unable to make changes to the address.

Customer Service: 

If you have any questions or concerns about your order or shipping, please don’t hesitate to contact our customer service team at contact@vallurehair.com. We are here to help!

Thank you for choosing Vallurehair!